WhatsApp Business plus AI: auto-reply, catalog, Urdu support

Three ways to see it

1. 1

   WhatsApp Business is a separate free app from regular WhatsApp. Same number, same chats, but with shopkeeper tools: auto-reply, catalog, labels, away message, greeting message. Install it from Google Play. When it asks 'transfer your chats from WhatsApp', say yes. Your old chats stay safe. Your business number stays the same.

2. 2

   Three things to set up in WhatsApp Business this week. One: greeting message - 'Assalam-u-alaikum, Bilal Textiles. Aap ka order 1 ghante mein process hoga. Naam aur shehr likhein.' This goes out to anyone messaging you for the first time. Two: away message - set hours 9 pm to 9 am. 'Shukria. Hum subah 9 baje jawab dein ge. Order ke liye apna pata aur thaan ki tasveer bhejein.' Three: catalog - upload 10 to 20 product photos with name, price, and one-line description. Buyer can browse without asking you 50 times.

3. 3

   Now the AI part. Open ChatGPT or Gemini on the same phone. When a buyer message comes that needs a polite reply, copy the buyer message, paste into AI, and write: 'Iss customer ko Urdu mein polite jawab likho. Mein kapde ki dukan chala raha hoon. Wo poochh raha hai...' AI gives you a reply in 5 seconds. You read it. If good, copy and send. If wrong, type 'isse chhota karo' or 'aur dosti wala lehja use karo' and it fixes itself.

The why-tree

Try this with Claude

Your three steps for this week. Action one: install WhatsApp Business and turn on greeting message and away message. Action two: upload 10 product photos to your catalog with name and price. Action three: for the next 5 buyer messages that take more than one line to reply, draft each one in ChatGPT first. Time how long the reply took versus before. Write both numbers on a paper. Stick it next to the rupee paper from last lesson.