Frequently asked questions
ابو اماں کے سوالات، استاد کے سوالات، سب جوابات یہاں
If your answer is not here, email hello@polymath.school. We reply within one business day.
Productپراڈکٹ
Is Polymath in Urdu?کیا پولی میتھ اردو میں ہے؟
Yes. Every lesson, AI tutor response, certificate, and prompt is available in Urdu and English. RTL is supported throughout.
Does it work offline?کیا یہ آف لائن کام کرتا ہے؟
Lessons cache to your device. AI tutor needs a connection. Pakistani internet is intermittent and we planned for it.
Which devices?کون سی ڈیوائسز؟
Phones first, laptops fully supported. Designed for the family phone and shared school devices.
Pricingقیمت
How much does it cost?قیمت کتنی ہے؟
Free tier always. Standard PKR 999/month (covers up to 4 children in one household). Premium PKR 2,499/month. Diaspora USD 19/month. Monthly billing only.
Can I cancel?کیا میں منسوخ کر سکتا ہوں؟
Yes, in one click in-app. No retention dark patterns. Full refund within 7 days of any new charge.
Do you offer institutional pricing?کیا آپ ادارہ جاتی قیمت دیتے ہیں؟
Yes. K-12 chains and universities have per-seat licensing with volume discounts. See the Schools and Universities pages.
Curriculumنصاب
Is Polymath approved by HEC?Is Polymath approved by HEC?
HEC does not accredit content providers, so no platform can be HEC-approved. What HEC does is mandate a 3-credit AI course in every undergraduate degree from Fall 2026. Our HEC AI Foundations curriculum is designed to satisfy that mandate. The university remains the accredited institution; we provide the content.
Is Polymath aligned to the SNC?Is Polymath aligned to the SNC?
The SNC was renamed to the National Curriculum of Pakistan (NCP) in October 2022. We map our Grade 6 to 12 Computer Science content to NCP SLO codes and present this mapping for any school administrator who wants to verify alignment. Sindh adopts selected NCP subjects (Mathematics, General Science, Computer Science, English); we cover those four in full for Sindh-registered schools.
Which boards do you support?Which boards do you support?
For K-12, our anchor framework is the National Curriculum of Pakistan (NCP) Grades 6 to 12. We have full coverage for Federal (FBISE), Punjab (PCTB), and KP (DCTE / KPPSRA), and we cover the Sindh-adopted subjects (Mathematics, Science, Computer Science, English) for DIRPIS schools. Cambridge (O / IGCSE / A Level) interoperability is handled through topic mapping; we are not a Cambridge content provider but the homework helper supports Cambridge syllabi side by side with the local boards.
Do you have content for Grade X subject Y?Do you have content for Grade X subject Y?
The current coverage matrix is published at /coverage. It lists every grade, every subject, every board, and every NCP SLO code we currently address, with the lessons that target each SLO. Email hello@polymath.school if your subject is not yet listed; we publish the gap and the planned ship date.
Does it meet the HEC mandate?کیا یہ HEC کے حکم کو پورا کرتا ہے؟
Polymath HEC AI Foundations is designed to satisfy the Fall 2026 mandate for all 262 Pakistani universities. The university remains the accredited institution; we provide the curriculum, assessments, faculty teaching guide, and credentialing infrastructure.
Privacyرازداری
Where is my data stored?میرا ڈیٹا کہاں محفوظ ہے؟
Data is stored in compliant infrastructure with Pakistani residency where required. We are building to GDPR-equivalent and PDPB-anticipating standards. PECA 2016 is in force; we comply.
Do you sell user data?کیا آپ صارف کا ڈیٹا بیچتے ہیں؟
No. Never. We are a subscription business, not an ad business.
How does the tutor talk?
Polymath tutor voice rules are enforced at the code level. Five phrases the tutor cannot use, and what it says instead: